Frequently Asked Questions
Everything you need to know about shopping at Bar Stool Centre.
How do I determine the correct stool height for my counter?
To ensure a comfortable fit, measure from the floor to the underside of your counter. For standard kitchen counters (approx. 90cm), choose a stool height of 65cm. For commercial bars (approx. 105cm), a stool height of 75cm is recommended.
What is your shipping policy and delivery timeframe?
We offer nationwide shipping across Australia. Most orders are processed within 24-48 hours, with delivery times ranging from 3 to 7 business days depending on your location.
Do the bar stools come fully assembled?
Most of our products require some assembly to ensure safe transit. We provide all necessary tools, hardware, and easy-to-follow instructions in every package.
What is your return policy if the stools don't fit my space?
We offer a 14-day change-of-mind return policy. Items must be returned in their original packaging and in unassembled, resalable condition. Please contact our support team to initiate a return.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free buy-now-pay-later options including Afterpay and ZipPay.
Do you provide a warranty on your furniture?
Yes, all Bar Stool Centre products come with a standard 12-month manufacturer's warranty covering structural defects and workmanship to give you peace of mind.